Operations

Big M Operations Team

About the Operations Team

The Big M Operations department oversees the daily mechanics of moving freight coast to coast. Our driver managers dispatch over three hundred trucks daily, and each driver manager is assigned specific drivers that they know by name, for a truly personal driver experience. The customer service representatives maintain contact with shippers and receivers daily, ensuring that freight is on-time, and that pickups are scheduled and deadlines are met. Big M specializes in no-touch dry van freight within the continental United States.

Larry Fitts
Larry Fitts
VP | Operations

Kim Coffey
Kim Coffey
Operations Manager

Stoney Cox
Stoney Cox
Driver Manager Supervisor

John Martindale
John Martindale
VP | Information Technology

David Harrell
David Harrell
VP | Marketing

Josh Palmer
Josh Palmer
Load Planner

Jeff Roberts
Jeff Roberts
Fleet Driver Manager

Tony Sharplin
Tony Sharplin
Fleet Driver Manager

Jessica Joyner
Jessica Joyner
Fleet Driver Manager

Melanie Flake
Melanie Flake
Fleet Driver Manager

Maggie Surber
Maggie Surber
Fleet Driver Manager

Bethany Young
Bethany Young
Fleet Driver Manager

Adriana Ruiz
Adriana Ruiz
Fleet Driver Manager

Kenny Cooper
Kenny Cooper
Fleet Driver Manager

Sherry Irvin
Sherry Irvin
Receptionist

Sandy Ruiz
Sandy Ruiz
Customer Service

Marshia Hatcher
Marshia Hatcher
Customer Service

Donna Hill
Donna Hill
Customer Service

Alexandra Rios
Alexandra Rios
Customer Service

Mitzy Carillo
Mitzy Carillo
Customer Service

Mayra Rodriguez
Mayra Rodriguez
Customer Service